Hire a LatAm Client Success Manager in 15 Days or Less – Fully Remote

Hire remote client success managers who match your needs, in skills, budget, and work culture. We take care of the sourcing, vetting, and onboarding for you.

A client success manager working at Floowi.

Why Hire Client Success Managers in Latin America?

LatAm has become a hotspot for highly skilled Client Success Managers, fueled by a strong focus on creative industries like marketing, startups, and advertising, alongside a tech-savvy workforce, global work experience, and a growing culture of remote collaboration.

High-Quality Talent

LatAm client success managers bring strong relationship management skills, problem-solving abilities, and a commitment to client satisfaction. They ensure your clients receive excellent support while maintaining global service standards.

Flexible Collaboration

These professionals align with your client success processes, work across time zones, and adapt quickly to client needs and feedback. They integrate seamlessly with your account management and support teams.

Cultural Alignment at Lower Costs

LatAm client success managers often understand the communication styles and expectations of North American and European clients. This cultural alignment supports smooth interactions and strong client relationships at a lower cost.

Cost-Effective Without Breaking the Bank

Hiring client success managers from LatAm gives you access to experienced professionals at a more affordable rate. You deliver excellent client experiences without overspending.

Find the Right Level of Experience

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Diseño sin título (3)
Diseño sin título (2)
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Logo Tripp - Testimonio Floowi

Junior Client Success Manager

What They Offer:

Fresh talent ready to contribute. Our junior client success managers bring foundational skills and a drive to learn, enhancing your projects.

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Eager to contribute creatively.
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Skilled in essential client success tools.
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Brings fresh, current ideas.

Starting at:

1.5K

/month

Tools or Skills

Relationship Management
CRM Software Proficiency
Problem-Solving Skills
Communication & Presentation
Floowi-Icono-Nivel-de-Experiencia-entrylevel
Entry-Level Client Success Manager
Entry-level Client Success Managers from LatAm bring fresh energy, solid foundational skills, and an eagerness to learn. They are ideal for supporting your team with day-to-day client communications and nurturing long-term loyalty.
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Mid-Level Client Success Manager
Mid-level Client Success Managers have mastered the art of relationship-building. With hands-on experience under their belts, they can manage portfolios independently, solve complex challenges, and drive client satisfaction metrics.
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Senior Client Success Manager
Senior-level Client Success Managers are seasoned experts who think strategically. They lead teams, develop client success strategies, and ensure that your clients are not only satisfied but also delighted.
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Leadership Roles in Client Success
Looking for visionary leaders to spearhead your client success initiatives? LatAm boasts a wealth of executive-level talent ready to lead teams, design customer-centric strategies, and drive overall business growth.

Elite Offshore Talent Ready for Your Team

Camila T.

Success Strategist experienced in running QBRs, analyzing client performance, and turning feedback into actionable plans for growth.

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Nicolás M.

Customer Experience Manager skilled in tracking client health, solving challenges quickly, and collaborating with internal teams to improve retention.

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Valentina R.

Client Success Manager focused on onboarding, relationship management, and identifying growth opportunities to ensure long-term client satisfaction.

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Camila T.

Success Strategist experienced in running QBRs, analyzing client performance, and turning feedback into actionable plans for growth.

AsanaCalendlyLoomMiroSalesforce

Nicolás M.

Customer Experience Manager skilled in tracking client health, solving challenges quickly, and collaborating with internal teams to improve retention.

AirtableGoogle SlidesIntercomTrelloZoom

Valentina R.

Client Success Manager focused on onboarding, relationship management, and identifying growth opportunities to ensure long-term client satisfaction.

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LatAm Talent, World-Class Impact

Client Success Manager Responsibilities

Client Relationship Management

Build and maintain strong relationships with clients, ensuring their goals align with the services provided.

Onboarding & Ongoing Support

Guide clients through onboarding processes and provide continuous support to ensure they maximize the value of their partnership.

Performance Tracking & Reporting

Monitor client KPIs and campaign performance, providing clear, actionable updates and insights to drive success.

Cross-Team Collaboration

Work closely with sales, marketing, and product teams to align client needs with internal strategies and deliver measurable outcomes.

We Get It:
The Talent Gaps,
The Challenges,
The Need for
Speed

At Floowi, we go beyond hiring. We understand your agency’s DNA and provide top-tier talent that fits seamlessly into your culture, workflow, and growth strategy.

Industry Expertise

Our team isn’t just made up of recruiters. We’re industry insiders. With years of experience in marketing and hiring, we know exactly what agencies need and how to find the right talent for each role.

Tailored Solutions

No one-size-fits-all hiring here. We customize our recruitment process to match your agency’s unique needs, ensuring the right skills, culture fit, and experience for every role.

Long-Term Partnerships

We’re more than just a hiring solution, we’re a long-term partner in your agency’s growth. From recruitment to retention, we help you build and scale high-performing teams.

Speed Without Compromise

Our expert team delivers top-tier talent in 15 days or less. Without sacrificing quality, cultural fit, or industry expertise.

A Seamless Hiring Process for High-Performing Teams

A hassle-free process designed to get you the right talent in record time.

1
1
Tell Us What You Need
Jump on a quick call with our expert recruitment team. We’ll learn about your agency and the roles you need to fill.
2
2
Meet Top Candidates
We handpick and deliver top LatAm talent within 15 days or less. You review, interview, and choose. Simple as that.
3
3
We Handle the Rest
Contracts, onboarding, payroll? We’ve got it covered. Your new hire is ready to go, hassle-free.

Top Talent,
Transparent Compensation.

Junior client success manager

Salary Insights

Emerging professional focused on supporting client onboarding, follow-ups, and satisfaction tracking. Junior CSMs assist with day-to-day relationship building.

Floowi-Icono-Nivel-de-Experiencia-1-Icono-Caracteristica-Junior
Supports onboarding and client communication
Floowi-Icono-Nivel-de-Experiencia-1-Icono-Caracteristica-Junior
Tracks client satisfaction and feedback
Floowi-Icono-Nivel-de-Experiencia-1-Icono-Caracteristica-Junior
Assists in task coordination and reporting

Starting at:

1.7K

/month

Tools or Skills:

basic reportingclient follow-up processesCRM platformsGoogle Workspacetask management tools

Mid-level client success manager

Salary Insights

Experienced in managing client relationships, ensuring retention, and driving value through proactive support. Mid-level CSMs own account health and engagement.

Floowi-Icono-Nivel-de-Experiencia-2-Icono-Caracteristica-MidLevel
Manages client accounts and relationship health
Floowi-Icono-Nivel-de-Experiencia-2-Icono-Caracteristica-MidLevel
Tracks KPIs and proposes improvements
Floowi-Icono-Nivel-de-Experiencia-2-Icono-Caracteristica-MidLevel
Leads client calls and coordinates internal teams

Starting at:

3.2k

/month

Tools or Skills:

account plansclient onboarding toolsHubSpotreporting dashboardssatisfaction tracking

Senior client success manager

Salary Insights

Strategic partner and retention driver with deep knowledge of customer lifecycle. Senior CSMs guide long-term success and lead cross-functional client initiatives.

Floowi-Icono-Nivel-de-Experiencia-3-Icono-Caracteristica-senior
Owns client strategy, retention, and upsell opportunities
Floowi-Icono-Nivel-de-Experiencia-3-Icono-Caracteristica-senior
Aligns success metrics with business outcomes
Floowi-Icono-Nivel-de-Experiencia-3-Icono-Caracteristica-senior
Mentors team and improves customer success processes

Starting at:

5.0K

/month

Tools or Skills:

client success frameworksCRM platformscross-functional leadershipreporting dashboardsstrategic account planning

Junior client success manager

Salary Insights

Emerging professional focused on supporting client onboarding, follow-ups, and satisfaction tracking. Junior CSMs assist with day-to-day relationship building.

Floowi-Icono-Nivel-de-Experiencia-1-Icono-Caracteristica-Junior
Supports onboarding and client communication
Floowi-Icono-Nivel-de-Experiencia-1-Icono-Caracteristica-Junior
Tracks client satisfaction and feedback
Floowi-Icono-Nivel-de-Experiencia-1-Icono-Caracteristica-Junior
Assists in task coordination and reporting

Starting at:

1.7K

/month

Tools or Skills:

basic reportingclient follow-up processesCRM platformsGoogle Workspacetask management tools

Mid-level client success manager

Salary Insights

Experienced in managing client relationships, ensuring retention, and driving value through proactive support. Mid-level CSMs own account health and engagement.

Floowi-Icono-Nivel-de-Experiencia-2-Icono-Caracteristica-MidLevel
Manages client accounts and relationship health
Floowi-Icono-Nivel-de-Experiencia-2-Icono-Caracteristica-MidLevel
Tracks KPIs and proposes improvements
Floowi-Icono-Nivel-de-Experiencia-2-Icono-Caracteristica-MidLevel
Leads client calls and coordinates internal teams

Starting at:

3.2k

/month

Tools or Skills:

account plansclient onboarding toolsHubSpotreporting dashboardssatisfaction tracking

Senior client success manager

Salary Insights

Strategic partner and retention driver with deep knowledge of customer lifecycle. Senior CSMs guide long-term success and lead cross-functional client initiatives.

Floowi-Icono-Nivel-de-Experiencia-3-Icono-Caracteristica-senior
Owns client strategy, retention, and upsell opportunities
Floowi-Icono-Nivel-de-Experiencia-3-Icono-Caracteristica-senior
Aligns success metrics with business outcomes
Floowi-Icono-Nivel-de-Experiencia-3-Icono-Caracteristica-senior
Mentors team and improves customer success processes

Starting at:

5.0K

/month

Tools or Skills:

client success frameworksCRM platformscross-functional leadershipreporting dashboardsstrategic account planning

Scaling Success Together.

Catalytics Logo
Camilo Henao
CEO & Founder
"Floowi Talent has been an invaluable partner in our growth journey, consistently sourcing high-quality, talented team members who have driven our business forward. Their expert approach has allowed us to scale rapidly. I highly recommend their services to any business looking to build a strong, innovative team."
Diseño sin título (3)
Alexandra Liljebladh
Creative Director
"Floowi has been a fantastic recruitment partner. They’ve always been prompt in their responses and have consistently provided effective solutions for our projects. I'm very pleased with my hire through Floowi and look forward to expanding my team and business with them as a trusted partner."
Diseño sin título (2)
Nathan
CEO & Founder
"As a company that prided itself on having an incredible US based team, we once believed it would be impossible to find talent anywhere in the world that could match our level of care, communication, and attention to detail. Floowi has proven us completely wrong and has been a game changer for our business."
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Carolina Z
HR Manager
"Of all the companies that do what Floowi does, they really are the best."
Logo Tripp - Testimonio Floowi
David Restrepo
CMO
"Floowi has been a key partner in my journey of building the Growth organization at TRIPP! Their candidates are exceptional and the hiring process is very smooth."
Catalytics Logo
Camilo Henao
CEO & Founder
"Floowi Talent has been an invaluable partner in our growth journey, consistently sourcing high-quality, talented team members who have driven our business forward. Their expert approach has allowed us to scale rapidly. I highly recommend their services to any business looking to build a strong, innovative team."
Diseño sin título (3)
Alexandra Liljebladh
Creative Director
"Floowi has been a fantastic recruitment partner. They’ve always been prompt in their responses and have consistently provided effective solutions for our projects. I'm very pleased with my hire through Floowi and look forward to expanding my team and business with them as a trusted partner."
Diseño sin título (2)
Nathan
CEO & Founder
"As a company that prided itself on having an incredible US based team, we once believed it would be impossible to find talent anywhere in the world that could match our level of care, communication, and attention to detail. Floowi has proven us completely wrong and has been a game changer for our business."
LogoTest_Asset 6
Carolina Z
HR Manager
"Of all the companies that do what Floowi does, they really are the best."
Logo Tripp - Testimonio Floowi
David Restrepo
CMO
"Floowi has been a key partner in my journey of building the Growth organization at TRIPP! Their candidates are exceptional and the hiring process is very smooth."

Our Proven Selection Process for Elite Offshore Talent

We don’t just find candidates—we meticulously vet them. Our rigorous process ensures that every hire meets the highest standards in skill, communication, and cultural fit.

In-Depth Candidate Screening We go beyond resumes.
Our recruitment experts conduct structured interviews to assess each candidate’s background, experience, and problem-solving abilities.
English & Communication Testing
Every candidate undergoes an English proficiency evaluation to ensure seamless collaboration with your team.
Skill-Based Assessments
We test technical and role-specific skills through real-world tasks and scenarios, guaranteeing top performance from day one.
Cultural & Time Zone Fit
We prioritize candidates who align with your company’s work culture and time zone for smooth integration into your operations.
Final Review & Shortlisting
Only the top 5% of candidates make it through our rigorous vetting process, ensuring you get access to elite offshore talent.

Hiring Offshore Talent?
We’ve Got You Covered.

Get quick solutions to your most pressing questions. If you need more details, we’re just a message away.

Can Floowi help evaluate a client success manager’s time management skills?

Yes! We assess candidates’ time management abilities and provide insights into their productivity and work habits.

What roles can I hire through Floowi?

At Floowi, we specialize in sourcing top-tier offshore talent tailored specifically for marketing agencies.

Our expertise covers four key categories:

  • Marketing & Strategy→ Growth Marketers, SEO Specialists, Content Strategists
  • Creative & Design→ Graphic Designers, UX/UI Designers, Video Editors
  • Digital Advertising & Social Media→ Paid Media Specialists, Social Media Managers, Performance Marketers
  • Account & Project Management → Account Managers, Project Coordinators, Client Success Managers

We connect you with highly skilled professionals who seamlessly integrate into your team, ensuring efficient workflows and cultural alignment.

What happens if the nearshore talent doesn’t meet my expectations?

No worries at all. Our service is 100% flexible, meaning that if the candidate doesn’t fully meet your expectations, you can request a replacement at no additional cost or simply discontinue the service.

We handle everything for you—ensuring a seamless transition so your business keeps running smoothly without interruptions.

How much does it cost to hire nearshore talent through Floowi?

Unlike other companies, we believe in full transparency when it comes to pricing. We clearly separate the talent’s salary from our service fee, so you always know exactly where your investment is going.

Our fee varies depending on the role and salary range, and we provide a detailed breakdown once we understand your hiring needs. You don’t pay us anything unless you hire someone—no upfront costs, no hidden fees, just a straightforward pricing model designed to give you the best offshore talent without unnecessary markups.

How does communication and time zone alignment work with nearshore talent?

One of the biggest advantages of offshore talent from LATAM is the minimal time zone difference with the U.S. Unlike other regions, our talent works within your normal business hours, ensuring seamless collaboration and real-time communication.

As for daily communication, it’s entirely up to you. While the talent is legally employed by us, they work fully integrated into your company’s ecosystem. You decide the tools, channels, and workflows to ensure they align perfectly with your team’s culture and operations.

What makes Floowi’s nearshore talent selection process so effective?

At Floowi, we’ve perfected a proven recruitment process to source the best offshore talent in LATAM. Over the years, we’ve refined every step to ensure only the top professionals make it through.

And because we’re confident in our selection, we offer a 100% quality guarantee—if a candidate doesn’t fully meet expectations, we replace them at no cost. This way, you always have the right talent with zero hiring risk.

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