IT Support Specialist

Vetted IT support specialists. Ready in 6 days.

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Trusted By:

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Catalytics LogoFar North LogoTripp LogoOnenine LogoSwagup Logo

6 days

to Qualified Candidates

100+

95%

12-mo retention

65%

Cost savings vs US

Why latam

Why U.S. companies hire IT support specialists from Latin America.

Latin America gives U.S. companies access to skilled IT support specialists with strong time zone overlap, cultural alignment, English proficiency, and more cost-efficient hiring.

Full timezone overlap

US tool fluency

Experience with the tools, platforms, and workflows your team already uses.

Native-level English

Stable, long-tenure talent

Lower attrition risk

Custom-sourced IT support specialists for your team.

Floowi runs a tailored search for candidates based on role-specific skills, relevant experience, communication style, and team fit, helping you meet nearshore professionals aligned with your hiring needs.

ROLE-BASED SALARY INSIGHTS

What nearshore IT support specialists typically cost by seniority.

Compare estimated monthly salary ranges in USD by seniority. Final compensation may vary based on experience, skills, scope, and hiring model.

Salary insights

1–2 years providing tech solutions. Deploys hardware, updates standard system software, and logs asset tokens under direction.

Install office productivity software, OS upgrades, and security patches.

Troubleshoot network drops, printing blocks, and cloud syncing failures.

Log hardware inventory changes and software serial numbers in databases.

Tools or Skills:

Google Workspace,

Wireshark

Jira

Starting at:

$1.5k

/month

Salary insights

3–5 years governing IT environments. Configures identity single sign-on tools, automates workstation setup, and manages backups independently.

Implement MDM scripts to automate software onboarding across remote networks.

Coordinate digital storage backups and server system restore workflows for data recovery.

Govern enterprise identity groups, secure network channels, and multi-layered SSO parameters.

Tools or Skills:

Okta

Intune

Jamf

PowerShell

Starting at:

$2.4k

/month

Salary insights

6+ years architecting enterprise operations. Automates global fleet scaling, enforces corporate security compliance, and directs hybrid network hubs.

Program network monitoring and cloud diagnostics to intercept hardware anomalies.

Consult executive boards on software renewals, vendor selection, and hardware scaling.

Architect global hybrid workspaces connecting local infrastructure to enterprise cloud providers.

Tools or Skills:

AWS Cloud

Python

Bash

Cisco

Starting at:

$3.7k

/month

IT Support Specialist

See what a strong IT support specialist profile looks like.

Our Talent

Isabela C

Network Routing

Jira

Slack

Microsoft 365

Salary range

$1.5K-$2K

/mo

Available

Rodrigo M

VPN & SSO Setup

Okta

PowerShell

Wireshark

Salary range

$2.7K-$3.5K

/mo

Available

Valentina A

AWS Cloud Support

Bash

Python

Firewalls

Salary range

$3K-$3.9K

/mo

Available

BUILT FOR U.S. BASED MARKETING STAFFING

Why companies choose Floowi to build their marketing teams

From startups to growing businesses, Floowi helps companies hire specialized  professionals from Latin America while simplifying sourcing, hiring, onboarding, and ongoing talent support.

Tailored talent search

We identify  professionals based on your specific goals, team structure, technical requirements, and preferred level of experience so you spend less time screening and more time hiring.

Aligned With Your Needs

Role-focused recruiting

Our team understands modern marketing functions, channels, tools, and workflows, helping you evaluate candidates based on real-world experience and role-specific skills.

Marketing Hiring Expertise

thorough candidate vetting

Candidates are evaluated for communication skills, English proficiency, technical knowledge, role fit, and professional experience before they are introduced to your team.

Vetted Before Interviews

Replacement asssistance

If a hire is not the right fit during the initial period, Floowi helps you find a replacement so your team can continue moving forward with confidence.

Ongoing Hiring Support

Smarter hiring economics

Access experienced marketing talent from Latin America through a hiring model designed to help companies scale efficiently while maintaining quality and collaboration.

Nearshore Hiring Advantage

Built for long-term success

Floowi supports onboarding, talent experience, payroll coordination, and ongoing communication to help new hires integrate smoothly into your team.

Retention-Focused Support

Floowi Logo

Why hire IT support specialists with Floowi.

What sets Floowi apart as your IT support specialist recruitment partner.

Role-Specific Talent Vetting

We screen for practical execution, relevant experience, communication skills, and role-specific capabilities, so you meet candidates who match the way your team works.

Vetted Candidates in  6 Days

Floowi runs a custom search based on your requirements, helping you move from role definition to qualified candidate conversations faster.

Tools and Workflow Alignment

We look for candidates with experience using the tools, platforms, and workflows your team already relies on, reducing ramp-up time.

Replacement Support

Interview candidates at no upfront cost. If a hire is not the right fit during the initial guarantee period, Floowi helps you find a replacement at no extra cost.

COST COMPARISON

Compare the cost of hiring in LaTam vs the US

See how nearshore hiring can reduce costs while giving your team access to skilled talent, strong time zone overlap, and high-quality execution. Compare estimated investment ranges side by side.

Up to 60% Estimated Annual Savings

Hire IT support specialists with the skills your team needs.

We deliver candidates with a proven track record across the skills, tools, and technologies that matter.

Systems Configuration

Deploying, sanitizing, and fine-tuning corporate hardware devices and base operating system kernels across enterprise environments automatically.

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Identity Management

Structuring secure access validation profiles and managing global multi-factor authentication routines smoothly to block perimeter threats.

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Network Administration

Engineering robust encrypted virtual network paths, custom local routers, and domain name systems to preserve enterprise connectivity.

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Compliance Enforcement

Coding restrictive software utilization rules to enforce global data handling security requirements systematically across departments.

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IT Automation

Utilizing terminal shell scripts to distribute massive system update packages and verify network log integrity effortlessly.

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Data Resiliency

Programming automated backup retention structures and disaster recovery failover models to guarantee business continuity variables.

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HOW IT WORKS

From first call to first hire in 15 days

A simple, structured process designed to connect your team with vetted nearshore talent from Latin America.

Start Hiring

Floowi logo background

1

Define the role you need

In a brief alignment call, our recruitment experts learn about your goals, role requirements, team structure, and timeline.

Phase 1

2

Source and screen candidates

Our team runs a custom search and screens candidates based on role-specific skills, English proficiency, communication style, and team fit.

Phase 2

3

You meet 3 top candidates

Review pre-vetted profiles. Interview the ones you like. Choose your hire, or don't. Zero pressure, zero obligation.

Phase 3

4

Onboard with support

Floowi supports contract setup, payments, onboarding, and team integration so your new hire can start smoothly.

Phase 4

After you hire

Onboarding, payments, and retention

Floowi supports contract administration, monthly payments, and ongoing talent check-ins to help your team operate smoothly.

Scale at your own pace

When you’re ready to add more talent, your Floowi team can repeat the process and help you scale with consistency.

1

2

3

Tell Us What You Need

Jump on a quick call with our expert recruitment team. We’ll learn about your agency and the roles you need to fill.

Meet Top Candidates

We handpick and deliver top LatAm talent within 15 days or less. You review, interview, and choose. Simple as that.

We Handle the Rest

Contracts, onboarding, payroll? We’ve got it covered. Your new hire is ready to go, hassle-free.

What leading marketing teams say

Real feedback from the companies scaling their remote operations with Floowi.

"Floowi presented at least three highly qualified candidates for each of our marketing roles, with hired talent already successfully passing their 30-day milestone. Their structured process and organized management made scaling our marketing team completely seamless."

Professional reviewing Floowi

Stephanie Weagle

CMO - Liongard

"Floowi helped us secure several long-term team members who have performed exceptionally for over a year. They have an incredible ability to find top-tier talent at affordable rates, making remote LatAm onboarding smooth and timely.

Professional reviewing Floowi

Justin Wright

CEO-Polished Carbon

"Floowi successfully provided exceptional candidates within our budget for key positions like Email Marketer and Frontend Developer. The level of autonomy they give you to schedule interviews directly is a game-changer for fast hiring."

Sarah Achenbach

Marketing Director - DIY Media Group

"We successfully launched our new website and deployed multiple high-engagement social campaigns thanks to the support of Floowi's talent. They move incredibly fast without ever compromising quality, presenting perfectly matched candidates."

Alexandra Liljebladh

Creative Director- Far North

success stories

Real stories of growth powered by LatAm’s top talent

All success stories

Answers to help you scale faster

Get quick solutions to your most pressing questions. If you need more details, we’re just a message away.

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How much does it cost to hire an IT support specialist through Floowi?

Hiring an IT support specialist through Floowi starts at $1.5K/mo for junior profiles, with senior-level talent available at $3.9K/mo. Through Floowi, this represents savings of 40-60% compared to hiring locally in the U.S.

How do you check the professional English proficiency of a nearshore it support specialist?

Since this role requires strict infrastructure rule documentation, clear compliance logging, and cross-departmental user guidance, Floowi filters each candidate via live reviews to verify strong English.

How does Floowi evaluate the architectural logic and diagnostic skills of an it support specialist?

Floowi screens each it support specialist candidate through complex identity access failure scenarios and automated remote configuration challenge simulations. We also conduct thorough professional background reference reviews to confirm execution standards.

Can an it support specialist from Floowi secure our remote corporate networks?

Yes, the it support specialist talent matched by Floowi has extensive real-world experience configuring encrypted VPN layers and managing single sign-on parameters. They excel at deploying automated patch matrices to cut perimeter vulnerabilities radically.

What system administration tools and identity engines do specialists from Floowi master?

Every IT support specialist inside our candidate circle demonstrates high proficiency across major systems. They maintain operational command over Microsoft 365, Google Workspace, Microsoft Intune, Okta, Jamf Pro, and advanced command-line scripting.

How fast can Floowi match our operations division with a vetted it support specialist?

We connect your company with ideal enterprise IT architects, workspace modelers, and corporate support leads in 6 days or less through a custom search configured for your workspace infrastructure. This direct sourcing strategy maps technical capabilities directly to your support goals to avoid deployment delays.

Why should our firm hire an it support specialist through Floowi?

When you hire an it support specialist through Floowi, you onboard a certified nearshore systems expert working in your hours. This real-time coverage ensures rapid hardware environment setup and instant application fleet configuration.

RESOURCES FOR HIRING TEAMS

Hiring nearshore talent made simple

Build a Remote Marketing Team with LATAM Talent (2026 Guide)

July 16, 2026

Why the 2026 FIFA World Cup Is Showcasing LATAM Marketing Talent

July 2, 2026

US vs LATAM Marketing Team Cost Study 2026— Full Data Breakdown

June 25, 2026

Your next marketing hire is closer than you think

Book a 30-minute strategy call. Tell us what you’re looking for, and we’ll help you find vetted Latin American marketing professionals matched to your goals, team, and timeline.

Free to interview

No hire, no fee

Shortlist in 15 days

Replacement guarentee

Scale with expert insights

Explore salary benchmarks, remote candidate trends, and growth tactics from the team that placed 200+ marketers across LatAm.Build your cross-border strategy with proven industry data.

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Get in touch

hey@floowi.com

3780 West Coquina Way Weston, FL 33332 US