Floowi helps companies hire vetted customer support professionals across customer service, customer success, help desk, technical support, and client experience. Build a nearshore support team that helps improve customer satisfaction and business growth.
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200+
Placement made
Across marketing & growth roles
6days
to qualified candidates
vs 30–45 days traditional recruiting
95%
Retention rate
At 12 months post - placement
$2M+
Saved by clients
vs equivalent US hiring cost
Floowi helps companies find, vet, hire, and support specialized professionals from Latin America without the complexity of building a cross-border team alone.
Tailored talent search
We source professionals based on your role requirements, goals, seniority level, and team needs, so you only meet candidates aligned with what you’re looking for.
SEARCH
Tailored to Your Goals
Specialized recruiters
Our recruiters understand the skills, tools, and experience that matter for each role, helping you evaluate candidates beyond a generic resume match.
EXPERTISE
Role-Specific Expertise
Thorough candidate vetting
Every candidate goes through role-specific screening, English proficiency checks, communication evaluation, and reference review before being introduced to your team.
QUALITY
Vetted Before Interviews
Replacement assistance
If a hire is not the right fit during the initial period, Floowi helps you find a replacement so your team can keep moving with less disruption.
SUPPORT
Replacement Guarantee
Smarter hiring economics
Access specialized Latin American talent at a more efficient cost structure than local U.S. hiring, while maintaining strong quality and collaboration.
EFFICIENCY
Nearshore Hiring Advantage
Built for long-term success
Floowi supports onboarding, payroll, local benefits, and ongoing talent touchpoints to help new hires integrate smoothly and stay engaged.
RETENTION
Retention-Focused Support
Technical Support Specialist
Postman
JSON/XML
Splunk
Floowi helps you find, vet, and hire technical support specialist talent from Latin America, matched to your tools, time zone, workflow, and business goals.
IT Support Specialist
Okta
Intune
Jamf
Floowi helps you find, vet, and hire IT support specialist talent from Latin America, matched to your tools, time zone, workflow, and business goals.
Help Desk Specialist
ServiceNow
Intune
Okta Identity
Floowi helps you find, vet, and hire help desk specialist talent from Latin America, matched to your tools, time zone, workflow, and business goals.
Bilingual Customer Service Rep
HubSpot
Cloud
Talkdesk
Floowi helps you find, vet, and hire bilingual customer service rep talent from Latin America, matched to your tools, time zone, workflow, and business goals.
Customer Support Rep
HubSpot
Jira
Confluence
Floowi helps you find, vet, and hire customer support rep talent from Latin America, matched to your tools, time zone, workflow, and business goals.
Customer success manager
Account Plans
Client Onboarding Tools
HubSpot
Floowi helps you find, vet, and hire customer success manager talent from Latin America, matched to your tools, time zone, workflow, and business goals.
Hire every customer support role your team needs
From strategic leaders to hands-on specialists and operational support, Floowi helps you find the right talent for every stage of your team’s growth.
One transparent fee covers recruitment, candidate vetting, contract setup, onboarding support, and ongoing talent support.
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Specialized sourcing and evaluation
of professionals aligned with your role requirements and team goals.
Curated candidate matching
based on your role requirements, goals, and team fit.
Contracts and local compliance
handled completely.
Onboarding support
with team integration guidance, and ongoing talent check-ins.
Replacement support
if the hire is not the right fit during the first 90 days.
Real feedback from the companies scaling their remote operations with Floowi.
"Floowi presented at least three highly qualified candidates for each of our marketing roles, with hired talent already successfully passing their 30-day milestone. Their structured process and organized management made scaling our marketing team completely seamless."
Stephanie Weagle
CMO - Liongard
"Floowi helped us secure several long-term team members who have performed exceptionally for over a year. They have an incredible ability to find top-tier talent at affordable rates, making remote LatAm onboarding smooth and timely.
Justin Wright
CEO-Polished Carbon
"Floowi successfully provided exceptional candidates within our budget for key positions like Email Marketer and Frontend Developer. The level of autonomy they give you to schedule interviews directly is a game-changer for fast hiring."
Sarah Achenbach
Marketing Director - DIY Media Group
"We successfully launched our new website and deployed multiple high-engagement social campaigns thanks to the support of Floowi's talent. They move incredibly fast without ever compromising quality, presenting perfectly matched candidates."
Alexandra Liljebladh
Creative Director- Far North
All success stories
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After you hire
Floowi supports contract administration, monthly payments, and ongoing talent check-ins to help your team operate smoothly.
When you’re ready to add more talent, your Floowi team can repeat the process and help you scale with consistency.
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Role
level
LATAM VIA FLOOWI ANNUAL(USD)
US ANNUAL(USD)
you save
Customer Support Representative
MID-LEVEL
$12,000 - $18,000
$38,000 - $48,000
~65%
Bilingual Customer Service Rep.
MID-LEVEL
$14,000 - $22,000
$42,000 - $52,000
~62%
Help Desk Specialist
MID-LEVEL
$20,000 - $32,000
$50,000 - $68,000
~56%
Technical Support Specialist
MID-LEVEL
$24,000 - $38,000
$60,000 - $78,000
~56%
Customer Success Manager
MID-LEVEL
$30,000 - $48,000
$75,000 - $98,000
~56%
Use these benchmarks to understand typical compensation ranges by seniority. For a custom breakdown based on your role requirements, hiring model, and timeline, book a call with our team.
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Role
level
latam via floowi
us equivalent
you save
MID-LEVEL
$18,000 - $28,000
$48,000 - $62,000
~59%
MID-LEVEL
$22,000 - $36,000
$58,000 - $74,000
~57%
MID-LEVEL
$35,000 - $55,000
$85,000 - $110,000
~54%
MID-LEVEL
$32,000 - $52,000
$82,000 - $105,000
~56%
MID-LEVEL
$45,000 - $70,000
$110,000 - $145,000
~55%
Answer to help you scale faster
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For Candidates
For Candidates
For Employers
For Employers
Floowi helps you hire specialized nearshore professionals across multiple business functions, so you can build the team your company needs to grow.
Scale with expert insights
Explore salary benchmarks, remote candidate trends, and growth tactics from the team that placed 200+ marketers across LatAm.Build your cross-border strategy with proven industry data.
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