Floowi helps you find, vet, and hire specialized talent from Latin America, matched to your tools, time zone, workflow, and business goals.
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6 days
to Qualified Candidates
100+
Hires placed
95%
12-mo retention
65%
Cost savings vs US
Why latam
Latin America gives U.S. companies access to skilled customer support reps with strong time zone overlap, cultural alignment, English proficiency, and more cost-efficient hiring.
Strong overlap with U.S. time zones for smoother collaboration and faster communication.
Experience with the tools, platforms, and workflows your team already uses.
Strong English proficiency and cultural alignment with U.S.-based teams.
Strong long-term fit, supported by Floowi’s onboarding and retention process.
A nearshore model designed for stronger engagement than transactional outsourcing.
Custom-sourced customer support reps for your team.
Custom Nearshore Sourcing
Floowi runs a tailored search for candidates based on role-specific skills, relevant experience, communication style, and team fit, helping you meet nearshore professionals aligned with your hiring needs.
ROLE-BASED SALARY INSIGHTS
Compare estimated monthly salary ranges in USD by seniority. Final compensation may vary based on experience, skills, scope, and hiring model.
Salary insights
1–2 years handling general inquiries. Manages basic email queues, answers standard FAQs, and routes complex cases under direction.
Handle chat and email tickets using the standard templates.
Resolve basic issues like errors, password resets, and billing updates.
Escalate technical or hardware issues to tier-2.
Tools or Skills:
Zendesk
Freshdesk
Slack
Starting at:
$1.5k
/month
Salary insights
3–5 years managing complex accounts. Troubleshoots product bugs, optimizes macro responses, and monitors customer retention metrics independently.
Resolve product issues over live screen-share sessions.
Build macro libraries to speed up tier-1 replies.
Send recurring UI friction points to the product team.
Tools or Skills:
HubSpot
Jira
Confluence
Loom
Starting at:
$2.5k
/month
Salary insights
6+ years architecting support operations. Governs global SLA metrics, designs ticketing workflows, and deploys intelligent self-service automation hubs.
Set response guidelines and SLA targets across channels.
Deploy ticket triage automation and support chatbots.
Build the knowledge base and internal training playbooks.
Tools or Skills:
Salesforce
Talkdesk
Advanced Analytics
Notion
Starting at:
$3.2k
/month
Our Talent
Zendesk
Jira
Confluence
Salary range
$2.5k-$3k
/mo
Available
Churn Mitigation
Slack
Zendesk
Salary range
$1.5k-$2k
/mo
Available
Salesforce
Notion
Hubspot
Salary range
$2.7k-$3.7k
/mo
Available
From startups to growing businesses, Floowi helps companies hire specialized professionals from Latin America while simplifying sourcing, hiring, onboarding, and ongoing talent support.
Tailored talent search
We identify professionals based on your specific goals, team structure, technical requirements, and preferred level of experience so you spend less time screening and more time hiring.
SEARCH
Aligned With Your Needs
Role-focused recruiting
Our team understands modern marketing functions, channels, tools, and workflows, helping you evaluate candidates based on real-world experience and role-specific skills.
EXPERTISE
Marketing Hiring Expertise
thorough candidate vetting
Candidates are evaluated for communication skills, English proficiency, technical knowledge, role fit, and professional experience before they are introduced to your team.
QUALITY
Vetted Before Interviews
Replacement asssistance
If a hire is not the right fit during the initial period, Floowi helps you find a replacement so your team can continue moving forward with confidence.
SUPPORT
Ongoing Hiring Support
Smarter hiring economics
Access experienced marketing talent from Latin America through a hiring model designed to help companies scale efficiently while maintaining quality and collaboration.
EFFICIENCY
Nearshore Hiring Advantage
Built for long-term success
Floowi supports onboarding, talent experience, payroll coordination, and ongoing communication to help new hires integrate smoothly into your team.
RETENTION
Retention-Focused Support
We screen for practical execution, relevant experience, communication skills, and role-specific capabilities, so you meet candidates who match the way your team works.
Floowi runs a custom search based on your requirements, helping you move from role definition to qualified candidate conversations faster.
We look for candidates with experience using the tools, platforms, and workflows your team already relies on, reducing ramp-up time.
Interview candidates at no upfront cost. If a hire is not the right fit during the initial guarantee period, Floowi helps you find a replacement at no extra cost.
See how nearshore hiring can reduce costs while giving your team access to skilled talent, strong time zone overlap, and high-quality execution. Compare estimated investment ranges side by side.
Up to 60% Estimated Annual Savings
We deliver candidates with a proven track record across the skills, tools, and technologies that matter.
Triage, prioritize, and resolve multi-channel tickets in the helpdesk.
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Track response times and hit resolution targets.
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Isolate browser, app, or system issues and hand a clear root cause to the dev team.
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Calm tense conversations and keep the customer relationship intact.
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Write clear help articles and guides that grow self-service.
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Spot early dissatisfaction and step in to protect renewals
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Floowi helps you find, vet, and hire technical support specialist talent from Latin America, matched to your tools, time zone, workflow, and business goals.
View role page
Floowi helps you find, vet, and hire IT support specialist talent from Latin America, matched to your tools, time zone, workflow, and business goals.
View role page
Floowi helps you find, vet, and hire help desk specialist talent from Latin America, matched to your tools, time zone, workflow, and business goals.
View role page
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After you hire
Floowi supports contract administration, monthly payments, and ongoing talent check-ins to help your team operate smoothly.
When you’re ready to add more talent, your Floowi team can repeat the process and help you scale with consistency.
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Real feedback from the companies scaling their remote operations with Floowi.
"Floowi presented at least three highly qualified candidates for each of our marketing roles, with hired talent already successfully passing their 30-day milestone. Their structured process and organized management made scaling our marketing team completely seamless."
Stephanie Weagle
CMO - Liongard
"Floowi helped us secure several long-term team members who have performed exceptionally for over a year. They have an incredible ability to find top-tier talent at affordable rates, making remote LatAm onboarding smooth and timely.
Justin Wright
CEO-Polished Carbon
"Floowi successfully provided exceptional candidates within our budget for key positions like Email Marketer and Frontend Developer. The level of autonomy they give you to schedule interviews directly is a game-changer for fast hiring."
Sarah Achenbach
Marketing Director - DIY Media Group
"We successfully launched our new website and deployed multiple high-engagement social campaigns thanks to the support of Floowi's talent. They move incredibly fast without ever compromising quality, presenting perfectly matched candidates."
Alexandra Liljebladh
Creative Director- Far North
All success stories
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For Candidates
For Candidates
For Employers
For Employers
Book a 30-minute strategy call. Tell us what you’re looking for, and we’ll help you find vetted Latin American marketing professionals matched to your goals, team, and timeline.
Free to interview
No hire, no fee
Shortlist in 15 days
Replacement guarentee
Scale with expert insights
Explore salary benchmarks, remote candidate trends, and growth tactics from the team that placed 200+ marketers across LatAm.Build your cross-border strategy with proven industry data.
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