What is a Community Manager?
A Community Manager is responsible for engaging with audiences, managing online interactions, and fostering brand loyalty. They act as the bridge between a company and its community, ensuring positive engagement and communication.
Key Responsibilities:
✔ Managing and growing social media communities.
✔ Engaging with audiences to increase brand awareness.
✔ Handling customer inquiries and reputation management.
✔ Creating and curating engaging content.
✔ Analyzing community engagement metrics.
How to Write a Community Manager Resume
Your Community Manager resume should be well-structured and highlight your ability to drive engagement, manage content, and build relationships. Follow these steps:
1. Read the Job Description Thoroughly
✔ Identify important keywords from the job listing and integrate them into your resume.
✔ Match your experience and skills to the role’s requirements.
2. Research the Employer
✔ Understand the company’s tone, audience, and community engagement style.
✔ Familiarize yourself with their existing social media presence.
3. Include Your Contact Information
Ensure your contact details are clear and professional:
✔ Full Name
✔ Phone Number
✔ Professional Email
✔ LinkedIn & Portfolio (if applicable)
4. Write a Resume Summary
A 2-3 sentence overview that highlights your experience, community management skills, and key achievements.
Example:
Passionate Community Manager with 5+ years of experience building and engaging online communities. Skilled in social media management, content creation, and audience engagement strategies that drive brand loyalty and growth.
5. List Your Education
✔ Include your degree, university, and graduation year.
✔ If applicable, mention relevant certifications (e.g., Social Media Marketing, Digital Community Management).
Example:
B.A. in Communications
XYZ University, 2020
6. Outline Your Experiences
Structure your work history with job title, company name, duration, and key responsibilities.
Example:
Community Manager | ABC Brand | 2021 – Present
✔ Increased social media engagement by 45% through targeted community campaigns.
✔ Developed and implemented a content calendar, resulting in a 30% boost in user interactions.
✔ Managed a community of 50,000+ followers, fostering positive discussions and brand loyalty.
7. Highlight Your Skills
List technical and soft skills relevant to community management.
Key Skills:
✔ Social Media Management: Facebook, Twitter, LinkedIn, Instagram
✔ Content Creation & Curation: Canva, Adobe Spark
✔ Customer Engagement & Moderation
✔ Analytics & Performance Tracking: Google Analytics, Hootsuite, Sprout Social
8. Consider Additional Information
Include certifications, awards, languages, or relevant volunteer work.
9. Edit and Format Thoroughly
✔ Keep it concise (1-2 pages max).
✔ Use bullet points for readability.
✔ Save as PDF to maintain formatting.
Community Manager Resume Template
Resume Example for a Community Manager
Your name
email | (000) 000-0000 | linkedin.com/in/profile
Professional Summary
Experienced Community Manager with 6+ years of expertise in social media engagement, brand reputation management, and audience growth. Adept at developing content strategies that foster brand loyalty and interaction.
Skills
✔ Social Media Strategy & Engagement
✔ CRM & Community Management Platforms: Discord, Slack, Facebook Groups
✔ Content Creation: Canva, Photoshop, Adobe Premiere
✔ Performance Metrics & Analytics: Google Analytics, Sprout Social
Experience
Community Manager | XYZ Tech | 2021 – Present
✔ Grew online community by 60% through engaging social media campaigns.
✔ Managed a network of 50,000+ users, responding to inquiries and fostering engagement.
✔ Created a monthly content calendar, increasing brand interaction by 35%.
Education
B.A. in Marketing | Columbia University | 2017
Certifications
✔ Social Media Marketing Certification – HubSpot Academy – 2022
FAQs About Community Manager Resumes
How Do You Make a Community Manager Resume Stand Out?
To make your Community Manager resume stand out, tailor it to showcase measurable achievements that demonstrate your ability to grow and engage communities. Instead of stating “Managed social media accounts,” highlight results like “Increased engagement by 40% in six months through interactive content and community events.” Employers value candidates who can build strong relationships, foster engagement, and create meaningful interactions. Make sure to emphasize your expertise in social media, content creation, and audience management to show you can drive community growth and brand loyalty.
What Skills Should I List on My Community Manager Resume?
A successful Community Manager should have strong community engagement and customer interaction skills to foster meaningful relationships. Experience with social media management tools like Hootsuite, Buffer, and Sprout Social is essential for scheduling content and tracking performance. Proficiency in content creation and copywriting helps craft compelling posts that resonate with the audience. Additionally, knowledge of analytics and performance tracking allows you to measure engagement and refine strategies for continuous improvement.
How Do You Format a Community Manager Resume?
Your resume should be clean, structured, and easy to read. Use bullet points to highlight key skills, responsibilities, and achievements in a way that hiring managers can quickly scan. Keep your content concise and focus on impactful contributions. To ensure proper formatting across different devices and software, always save your resume as a PDF.
What is the Job Description of a Community Manager?
A Community Manager is responsible for building, growing, and managing a brand’s online and offline communities. They ensure that engagement is high, brand sentiment remains positive, and customer relationships are strong.
How Do You Write an Objective for a Community Manager?
Your objective should highlight your experience, skills in engagement, and career goals.
Example:
“Passionate Community Manager with experience in social media engagement and customer relationship management. Seeking to leverage my skills to build vibrant online communities and enhance brand loyalty.”
